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An Evaluation of Customer Service at Quest Foods
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This 5 page paper uses a case study submitted by a student to evaluate the importance of customer service. Several questions are answered in respect to Quest and their CRM model is revealed. Customer service is discussed in general terms as well. Bibliography lists 1 source.
Filename: SA342CRM.rtf

An Evaluation of DaimlerChrysler
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This 8 page paper provides an overview of the firm and how it had fared after the merger. Management style, corporate culture, mission and so forth are evaluated. Recommendations are made. Bibliography lists 8 sources.
Filename: SA302DC.rtf

An Evaluation of Employee Practices and Management at Taco Bell
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This 5 page paper delves into Taco Bell restaurants and provides recommendations. A SWOT analysis is included. Bibliography lists 5 sources.
Filename: SA523TB.rtf

An Evaluation of Harrah's Entertainment
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This 5 page paper explores this business and includes several categories which are Safety, Operations, Environment, Technology, Financial and the Economy. Bibliography lists 8 sources.
Filename: SA619H.rtf

An Evaluation of NASA's Problems and Proposed Solutions
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This 5 page paper examines the future of NASA with a look at the Columbia Accident Investigation Board's findings. George Bush's vision for NASA is discussed. Bibliography lists 3 sources.
Filename: SA621NSA.rtf

An Evaluation of Oligopolies in Modern America
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This 3 page paper examines two different industries--cigarette and auto manufacturers--to explore the nature of oligopoly. Pricing is a major component of this inquiry. Bibliography lists 6 sources.
Filename: SA621oli.rtf

An Evaluation of Race and Disability Equality Policy Implementation in the UK Fire and Rescue Service
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This 16 page paper considers the way in which the fire service in the UK can be seen in terms of fairness and equality. The paper looks the presence of ethnic minorities and also at the introduction of the Disability Discrimination Act 1995 after a long period of exemption for the uniformed services. The way in which this is applied to the fire service and rescue service is examined and the interaction with other safety legislation is also considered. Special attention is paid to the inclusion of dyslexia as a disability. The bibliography cites 14 sources.
Filename: TEfiredisc.rtf

An Evaluation of Sarbanes-Oxley
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This 5 page paper evaluates this Act that came as a result of the Enron scandal. Corporate ethics are discussed. Bibliography lists 6 sources.
Filename: SA707SO.rtf

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