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Papers On Business - Management
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CASE STUDY: HARVARD BUSINESS SCHOOL,CASE 9-679-089
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This 5 page paper lists the particulars of the Texas Instrument case study, its rise to technological heights with the invention of the voice microprocessor which debuted in the Speak and Spell toy of 1978. Concerns, questions and history of strategic management of innovations is explored. Bibliography lists 1 source.
Filename: Mbharcas.rtf

Case Study: Home Depot - Customer Service Management
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A 9 page paper. Home Depot is the largest chain store in the world and it continues to grow weekly. However, in the last few years, quality of customer service has declined dramatically. This paper provides an introduction to Home Depot and reports its low ratings for customer service. The writer then recommends a program to improve customer service company-wide by following FedEx's example with Total Quality Management programs. Bibliography lists 10 sources.
Filename: PGhmdp2.rtf

Case study: hospital organisation
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A five page paper which looks at problems experienced by a community hospital, in terms of staff procedures, budgetary deficiencies and patient care, and considers the options available to the CEO for the resolution of these issues.
Filename: JLcritthink.rtf

Case Study: Jarir Bookstore
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A 7 page case study of Saudi Arabia's Jarir Bookstore. Founded in the 1970s as a bookstore, Jarir Bookstore's primary business no longer is books, but computer equipment, software and training. The company began offering computer hardware only as a result of customers' requests; had its management not been inclined to truly listen to what customers want, the company would have missed the opportunity to be the leading IT retailer in the Middle East. Jarir Bookstore appears to be continuing the tradition of meeting customers' needs, solidifying its position even further. Bibliography lists 10 sources.
Filename: KSmktgBookJarir.rtf

Case Study: Management Style and Organization
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This 7 page paper provides a mock interview with a training counselor at a fictitious firm called Staple Brothers, which is an insurance brokerage firm. The discussion is about management style, company structure and issues involving organization. Bibliography lists 1 source.
Filename: SA132SB.rtf

Case Study: Nike in the 1990s
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A 7 page paper discussing information presented in Harvard Business School Case 9-595-102 (1995). CEO Phil Knight stated in 1990 that Nike's focus for the 1990s should be that of athletic shoes and clothing, later refining that focus to one of marketing, rather than production. By 1993, the company had opened tourist-attraction stores, founded a professional athlete career management business and entered into an alliance with a large Hollywood talent agency, all the while bemoaning that European managers could not comprehend the Nike 'spirit and message.' The company failed to understand that its arrogance toward consumers and focus on activities unrelated to marketing athletic shoes and clothing masked any 'spirit and message' that may have existed. The paper recommends that Nike return to focusing on its core business. Bibliography lists 1 source.
Filename: KSnike.wps

Case Study: ONSET Ventures
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This 5 page paper examines the case study of ONSET Ventures, a venture capital company, and their funding of TallyUp, a start-up. Bibliography lists 1 source.
Filename: HVOnsetV.rtf

Case Study: Organizational Practices
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This 4 page paper responds to student-generated questions: Is it more important to do the right thing or to do things right? Whose ethics should be used as the standard for companies? How do internal and external politics play a part in the organization? Who should organizations be accountable to? Examples student has witnessed that are unethical or illegal. Bibliography lists 4 sources.
Filename: PGorqst.rtf


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