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Quality Engineering
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This 7 page paper looks at how quality engineering can take place with the use of the Six Sigma tool. The paper uses the example of a company manufacturing MP3 players with a power problem and uses the 6 Sigma tool to show how it can be applied to identify and qualify the problems and help lead to a resolution. The bibliography cites 5 sources.
Filename: TEqualengin.rtf

QUALITY MANAGEMENT AT KFC
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This 5-page paper examines KFC's attempts to meet quality at its Drive-Through Window (DTW). The questions in the paper are based on a case, Quality Management at Kentucky Fried Chicken,” which was prepared by Uday M. Apte and Charles C. Reynolds in 1995 by the Institute for Operations Research.
Filename: MTkfctqm.rtf

QUALITY MANAGEMENT OF PRODUCT, SERVICE AND PROCESS
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This 7-page paper focuses on various aspects of total quality management including customer service and quality planning, measurement and improvement. Bibliography lists 2 sources.
Filename: MTqmipsp.rtf

Quality Management: Domestic and Global
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A 6 page paper which discusses various approaches to quality management. The paper also addresses both domestic and global quality management concerns and approaches. Bibliography lists 4 sources.
Filename: RAqualty.wps

Quality Management; An Article Review
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This 5 page paper reviews an article by Emily Rhinehart entitled Quality management is a journey. The writer outlines the contents of the article and considers what it means and its’ relevance. The bibliography cites 2 sources.
Filename: TEquarti.rtf

Quality of Bergstrom Hotels; The Introduction of TQM and a Comparison with the Deming and Juran
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This 22 page paper consider the case of increasing quality in the privately owned Bergstrom Hotel chain. Total Quality Management is introduced but is not immediately successful. The writer considers what TQM actually is and how the case of Bergstrom compares with the basic quality ideas of both Deming and Juran. The writer argues that TQM is successful only when the ideas of Deming and Juran had been incorporated to a greater extent in company strategy. The bibliography cites 13 sources.
Filename: TEbergst.rtf

Quality of Work Life
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A 3 page paper which examines Saturn and Quality of Work Life (QWL). Bibliography lists 3 sources.
Filename: RAsuqwl.rtf

Quality Parts Company
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This 4 page paper answers questions about "Quality Parts Company" with regard to its implementation of just-in-time (JIT) techniques. Bibliography lists 10 sources.
Filename: HVQulPts.rtf

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