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Papers On Management Theory & Applied Operations Mgt.
Page 82 of 126

Procurement Issues
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This 10 page paper responds to four questions. The first discuses economies of scale and centralized procurement procedures. The second discusses change and the procurement process, emphasizing overcoming resistance. The next discusses how information technology affects supply management. The last section comments on a person moving from a job in local authority procurement to FMCG procurement. Bibliography lists 11 sources.
Filename: PG4od2.rtf

Product and Service Quality at McDonald's
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A 5 page paper discussing McDonald's worldwide leadership while maintaining the lowest rate of customer satisfaction in its industry. The paper argues that product quality and service quality are two separate entities, and makes suggestions for improvement from among Deming's 14 Points. McDonald's has no driving need to change anything about the way it operates. It has become the world's leader doing just what it is doing now, but the company may be relying too heavily on its mass market traditions. It must jealously guard its service component, for it has poor product quality. Attention to continual improvement could be greatly beneficial. Bibliography lists 5 sources.
Filename: KSTQM-McD.wps

Product Change Management in the Automotive Industry
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This 10 page paper looks at the way a product may be changed, from concept or request through to final delivery. The writer looks at the different typos of change, how they may originate, the way in which they are realised and the considerations that will take place as a part of the process. The bibliography cites 5 sources.
Filename: TEcarin1.rtf

Product Development Processes
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This 18 page paper examines three different product development models; the Capability Maturity Model (CMM), Conceptual Design and the Product Realization Process (PRP). The first looks at the stages a company will evolve through with their product development processes, the later two are the stages the product design itself will traverse. The three models are discussed and then compared. The bibliography cites 3 sources.
Filename: TEprodevmod.rtf

Product Life Cycle Case Study
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This 7 page paper considers specific questions asked by the student regarding a product lifecycle, forecasting at different lifecycle stages and the development of production models.
Filename: TEprodlc.wps

Product Life Cycle Management
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This 7 page paper answers three questions. The first section briefly describes the information management issues that make product life cycle management systems a vital corporate system in many companies. The second section looks at the major capabilities that the vault of a PLM system provides and the third section describes the functionality of a workflow system based on the Workflow Management Coalition Reference Model and considers the benefits this system provides in the context of a change management or review/approvals process. The bibliography cites 6 sources.
Filename: TEPLMworkflow.rtf

Product Operations Management and Services Operations Management
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This 7 page paper considers the differences in management of a company selling products and companies providing services from the perspective of an operations manager. The paper looks at the similarities in the way customer satisfaction needs t be created and discusses the tools that could be utilized to ensure that the services are meeting the market needs. The bibliography cites 10 sources.
Filename: TEprodserv.rtf

Production of a Single Commodity
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This 4 page paper discusses the processes and people involved in making computer software, as well as the concept of commodity chains. Bibliography lists 5 sources.
Filename: HVSinCom.rtf

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