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Papers On Management Theory & Applied Operations Mgt.
Page 88 of 126

Quality Management In E-Commerce: Tutorial
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This is an 8 page tutorial paper that presents a discussion of quality management in electronic commerce businesses. The writer first presents a proposition that quality management is needed for success. The method of research is explained and the two companies to be considered (Amazon.com and Dell Computer) which is followed by a literature review. The paper includes a brief explanation of total quality management and a discussion of why quality management is essential. Comments are offered regarding the quality of management at the two identified companies. Tutorial comments are included throughout the paper. Bibliography lists 11 sources.
Filename: PGecomtq.rtf

QUALITY MANAGEMENT OF PRODUCT, SERVICE AND PROCESS
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This 7-page paper focuses on various aspects of total quality management including customer service and quality planning, measurement and improvement. Bibliography lists 2 sources.
Filename: MTqmipsp.rtf

Quality of School Leadership (Article Analysis)
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In this 3 page paper, an article entitled " Increasing the Quantity and Quality of School Leadership Candidates Through Formation Experiences" by Busch, O'Brien & Spangler (2005) is examined. Bibliography lists 2 sources.
Filename: SA725qua.rtf

Quantitative Measures at Carstab
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A 7 page paper discussing how the use of statistics and probability can be applied in making business decisions that affect the bottom line. The example used is a chemical manufacturer (Carstab) that produces a product needed by many customers but needed by one in higher grade. Most of the lots of product that Carstab makes is acceptable to this single customer, but nearly half are not. Carstab develops a pretest resulting in indicating that 90% of what the company sends the customer will be acceptable. The paper discusses this scenario, along with a "what if" discussion of a different set of probability values. Bibliography lists 8 sources.
Filename: KSprobCarstab.rtf

QUESTIONS ABOUT PRODUCTION
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This 4-page paper focuses on various manufacturing process questions including the use of CAD, CAE, CIM and FMS for better manufacture of products, facility design layout and what a layout tells about the organizational culture. Bibliography lists 2 sources.
Filename: MTproque.rtf

Queues
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This 3 page paper considers the subject of queues. The paper explains why they may be necessary and how they may be reduced. A supermarket queue is used as an example but the methods and ideas may be applied to many other situation where there are queue of goods or people. The bibliography cites 1 source.
Filename: TEqueues.rtf

Rapid Prototyping: Technology and Application
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An 18 page paper discussing changes in design for manufacturing. Prototyping increasingly translates not to the production of a physical sample, but to solid assessment for manufacturability and product function in a fully virtual environment. The key is to speed the process between design and market to the shortest cycle length possible. Several manufacturing and supply chain changes have been instrumental in contributing to this shortened cycle; rapid prototyping is one of the most significant on the list. Despite all the changes seen only within the past decade, it is likely that the coming ten years will provide even further refinements and usefulness. Bibliography lists 16 sources.
Filename: KSprototype.rtf

Rational Organizations
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A 5 page paper discussing assessment of the evolution of organizations, attempting to identify when in their evolutionary path that they began to settle into rational and non-rational system patterns. The study of when the dichotomy occurred and the differences in the two resulting groups can inform the efforts of non-rational organizations to turn to more rational choices. Bibliography lists 5 sources.
Filename: KSratiOrg.wps

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