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Papers On Management Theory & Applied Operations Mgt.
Page 113 of 126

The Relationship Between Risk Management And Project Management
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This 3 page paper explains and explores the link between risk management and project management, arguing that risk assessment ad management is an essential part of any project management. The paper uses the example of Robert Mondavi Winery to illustrate points raised. The bibliography cites 2 sources.
Filename: TEprojrisk.rtf

The Right To Privacy and the Technological Revolution
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A 6 page contention that individual expectations of privacy are decreasing radically with advancements in modern technology. In spite of recent legislation recognizing the importance of privacy, for example the Human Rights Act of 1998, the Regulation of Investigatory Powers Act, and the Information Protection Act of 1998; our privacy is being intruded upon in both our personal and professional lives. Indeed, personal surveillance is becoming more widespread, more continuous, more intense, and more secretive than it has been at any other point in our past. This occurs both through the use of high tech equipment like cameras and computerized monitoring programs but also through the interception of personal computerized data. Bibliography lists 3 sources.
Filename: PPprivac.rtf

The Role Of E-Commerce In Supply Chain Management
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An 8 page paper. One author said, "Nothing has rocked the young field of supply chain management like the emergence of the Internet." This paper provides an overview of how the Web is used in supply chain management, including actual examples from companies. Bibliography lists 6 sources.
Filename: PGesplch.rtf

The Role of the CPA in the Computer Age
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This 7 page paper looks at the changing role of the certified public accountant in light of new technology. The need for the CPA to upgrade computer systems is emphasized. Bibliography lists 6 sources.
Filename: SA006CPA.rtf

The Security or Risk Manager's Need for I.T. Knowledge
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This 10 page paper examines various managerial theories and takes a look at the admonition that a risk or security manager also needs to be an I.T. expert. The Barings Bank case is discussed. Bibliography lists 8 sources.
Filename: SA537IT.rtf

The Siemens Corporation and Dis-Economies of Scale
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This 8 page report discusses the multi-national corporation of Siemens. The privately-held German electrical engineering and transportation systems conglomerate with its worldwide headquarters in Munich and U.S. headquarters in New York City serves as an example of how dis-economies of scale can have a significant impact on a multi-national corporation. Bibliography lists 5 sources.
Filename: BWsiemen.wps

The State of Customer Service in the Modern Business Arena
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This 25 page paper provides an overview of the current literature in regards to the nature of customer service and the changes in customer service in recent years. This paper integrates a view of customer service in retail, call centers, and in e-commerce, and the reasons and causes of poor service. Further, this paper also considers why it is so important for business to turn this trend around and suggests some ways that employers can refocus on customer service, including a view of quality principles (TQM). Bibliography lists 20 sources.
Filename: MHCusSer.rtf

THE STRATEGIC BENEFITS OF VALUE ADDED CHAINS
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This 5-page paper uses Waterford Wedgewood USA and The Kerry Group to discuss the concept of Value Chain Analysis (VCA). In addition to defining the concept, the paper applies how these two companies can use the concept. Bibliography lists 2 sources.
Filename: MTvaadch.rtf

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