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Papers On Management Theory & Applied Operations Mgt.
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TQM AND STATUS TODAY
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This 3-page paper examines the status of total quality management more than 50 years after Deming introduced the concept to the business community. Bibliography lists 1 source.
Filename: MTtqmstatu.rtf

TQM at Ford Motor Company
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An 8 page paper discussing Ford's success in fully implementing Total Quality Management and integrating it into the philosophy of the company. The company accomplished its feats by focusing on customers and workers while maintaining unwavering managerial support from the highest levels on down. Bibliography lists 6 sources.
Filename: KSTQM-Ford.doc

TQM Case Study - FedEx
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This 19 page paper begins with a case study describing the components of FedEx's total quality management program, which the company initiated in the late 1980s. In an industry that has always had high staff turnover, FedEx's turnover is less than 1 percent. Besides the practical benefits of using TQM, FedEx has been recognized repeatedly for its management and performance. The writer comments on the reasons most companies fail in their attempts to use TQM principles and what could be done about each issue. Finally, the essay describes the contributions Deming, Juran, Crosby and Feigenbaum made to the field of quality management. Bibliography lists 14 sources.
Filename: PGtqfdx.rtf

TQM's Role in Survival
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Ford and Firestone Tires: A 7 page paper discussing how Total Quality Management can be used for survival as well as for greater productivity at reduced cost. Though there are questions about the Explorer's design, the fact that Goodyear tires manage to hold together on Ford Explorers points to the greater quality issue being that of Firestone. Whether Firestone can survive this disaster remains to be seen, but it should serve as a clarion call to all other manufacturers claiming to operate under the philosophy of TQM. All of Deming's 14 Points have to be employed in the process, rather than only those convenient for the company. Bibliography lists 8 sources.
Filename: KStqmFordPhil.wps

TQM: A Fictitious Case
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This 5 page paper examines how total quality management may have been implemented at a medium sized middle market apparel manufacturer. The paper looks at the areas where measures have been put in place, the impact they have had on the company and the benefits they have created. The bibliography cites 5 sources.
Filename: TEtqmcase.rtf

Traits That Help Companies Meet New Challenges
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A 5 page paper. Different authors have identified traits that help organizations deal with new and unexpected challenges. The writer begins by discussing the ability to change and innovate and then, discusses the learning community as one model that incorporates many of the necessary traits. Bibliography lists 5 sources.
Filename: PGtrtch.RTF

Transformation Design in Packaging and Printin
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A 7 page paper discussing Acme Packaging, an old packaging and printing company. Acme relatively recently determined to update its equipment and operations, “get in the game,” and make the most of its fine reputation in the packaging industry. Acme does some non-packaging printing on a contract basis, but the bulk of its revenues directly originate with contract package design and production. The paper discusses the benefits of adopting JIT and methods of implementing it. Bibliography lists 9 sources.
Filename: KSmgmtOps.rtf

Transformation Of GE By Jack Welch
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A 5 page paper. The assignment was to discuss one corporation that changed from a traditional model to a transformed model. Jack Welch's case at General Electric remains one of the best examples of how an organization can make this transformation. The paper reports the status of GE when Welch took over and when he left. Some of the many changes he made are reported and discussed. The writer also comments on the effects of these changes on different stakeholders. Bibliography lists 6 sources.
Filename: PGgewlc9.rtf


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