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Papers On Management And Business
Page 88 of 388

Cultivating Core Competency at 3M
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A 5 page paper discussing 3M's position in 2007. 3M Company has been through significant changes since 2001. Today it operates more as it did in the past, but senior management still needs to assess 3M's progress in meaningful terms. It knows its core competencies; it needs measurable Balanced Scorecard criteria and to discover whether it still retains competitive advantage. Bibliography lists 5 sources.
Filename: KSmgmt3M.rtf

Culture and the Influence of Strategy;
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This 5 page paper considers the way that culture and strategy interact, influencing each other, and the way some strategies may require culture changes to be successful. Culture is an intangible, but very strong influence, and in treating it as a resource the role of culture in strategic management is explained. The bibliography cites 7 sources.
Filename: TEculstr.wps

Culture's Role in Organizational Behavior
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A 9 page paper discussing corporate culture. The purpose here is to review the manner in which upper management establishes and pursues the culture that it wishes to establish within the organization. If the decision and supporting actions are not deliberate, a negative culture can emerge. Because organizational culture is integral to organizational behavior, it is concept that needs to be assessed and formulated as a conscious effort. Bibliography lists 7 sources.
Filename: KSmgmtCult3.rtf

Current Business Trends: Work-Life Issues
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A 7 page paper discussing alternative work arrangements, particularly telecommuting, and the positive effects they can have for both employees and their organizations. The bottom line is that organizations have gained about as much efficiency as possible from downsizing and reorganizing, and all are now obliged to look to internal systems for gains in efficiency and productivity. Replacing workers because of work-life incompatibilities is a waste of resources; it is in any business' best interests to have workable alternative solutions in place. Bibliography lists 6 sources.
Filename: KSworkLife.wps

Current Issues at Philips Consumer Electronics
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A 5 page paper discussing this company's approach to organizational decision making. The paper discusses Philips' problems in supplying AOL-TV® harware, and compares related decisions to those faced by Hewlett Packard in the 1980s when it introduced the LaserJet that has since become it most successful product. It is unclear what the problem has been at Philips, whether planning, production, management, marketing or a combination of these or other factors. What is clear is that Philips needs to identify what problems it is having and rectify them right away. Bibliography lists 4 sources.
Filename: KSPhilCons.wps

Customer Relations Management
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This 5 page paper is an overview of CRM, defining what it is, how it can be of use and the variety of components that can be found within a CRM system. The bibliography cites 11 sources.
Filename: TECRelman.rtf

Customer Retention by Use of the Customer Corridor;
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This 15 page report style paper considers the use of the customer corridor in retaining and developing long term relationships between suppliers and their customers as well as attracting new customers. The paper is written in report format, heading were supplied buy the student. The paper concentrates on the example of Cadbury Schweppes, but may be equally applied to any other company in a commercial environment. The paper includes two flow carts and the bibliography cites 10 sources.
Filename: TEcusco2.wps

Customer Satisfaction Action Research
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A 15 page paper providing only the methodology and proposal sections of a larger paper addressing airport customer service. The methodology section discusses the nature of action research at length and includes brief discussions of the case study and survey methods of qualitative research that will be employed as well. Includes a table and 3 diagrams. Bibliography lists 11 sources.
Filename: KSresActCustSat.rtf

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