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Papers On Management And Business
Page 167 of 388

Information Management at Xerox
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This 4 page paper looks at the case study of Xerox, provided by the student, assesses the problems at the end of the 1990’s when the decision to outsource information management took place, look at the alternatives and make recommendations for the future. The bibliography cites 10 sources.
Filename: TExeroxIM.rtf

Information Rules By Shapiro And Varian
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A 15 page book report of: Information Rules: A Strategic Guide to the Network Economy by Carl Shapiro and Hal R. Varian. The essay first presents an overview of the book and its central ideas. The writer then comments on the language, clarity and readability of the text. Some of the major themes of the book are then presented, such as the importance of differentiation, lock-in, rights management, networks and positive feedback, standards and alliances and information policy. Four of the points/positions the authors take are outlined and discussed: information is costly to produce but cheap to reproduce; the importance of leveraging the company's installed base; the need to fully understand the concepts of switching costs and lock-in; and managing intellectual property. Examples included in some discussions. Bibliography lists 3 sources.
Filename: PGinforul.rtf

Information Systems Applied to a Hotel
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A 15 page paper discussing several points of consideration first in determining whether a hotel should convert manual systems to an automated one, then evaluating items such as the relative worth of maintenance contracts, data security and the ability of the automated system to increase efficiency and customer service. Bibliography lists 3 sources.
Filename: KSitHotel.rtf

Information Systems’ Role in Total Quality Management and Business Process Re-engineering
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A 19 page paper, expanding on the 16-page version of the same name. This version adds an outline and an expanded conclusion, and updates the bibliography to current APA 5th edition. Otherwise, the paper remains focused on TQM and BPR initiatives as they apply to IS. In business and in reality, the bottom line is nearly all-important in the business environment of today that is approaching a hyper-competitive state. The lessons from TQM and BPR that apply to IS are that IS must be an asset in contributing to the organization's efforts to enhance and then maintain its competitive advantage, and that there are varied organizational, management and technological factors associated the IS as an agent of business strategy that cannot be ignored. Change is integral to both TQM and BPR, and change is one of the most difficult accommodations that IS can make for the organization. Nonetheless, meaningful and useful change must be managed and allowed to occur. Bibliography lists 18 sources.
Filename: KStqmIT2.rtf

Information Systems’ Support of GE’s E-Business
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A 6 page paper discussing a few specifics of GE’s approach to e-business. GE is committed to digitizing all of its businesses, and it approaches many of its processes and activities from the e-business perspective. The purpose here is to examine two internal and two external information systems or technologies that support GE’s e-business. The internal systems discussed are email and employee training, the external ones include purchasing card management and supply chain management. Bibliography lists 5 sources.
Filename: KSitGE.rtf

Information Technology and Competitive Advantage
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This 14 page paper looks at the way in which information technology may, or may not, influence or impact on the way competitive advantages are gained by discussing the statement that "Information technology [IT] does not gain an organization a competitive advantage". The bibliography cites 10 sources.
Filename: TEITcompa.rtf

Information Technology and its Effect on the Chemical Industry
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A 21 page paper assessing the value of chemical companies’ IT functions. The Bhopal disaster still would have occurred had the Internet existed in today’s commercial form at the time of the accident in 1985, but one can only speculate that the former Union Carbide would have been able to manage it better and perhaps save some of the lives that were lost. Internal and external pressures, the tightening economy and the continued trend to globalization all have brought about business changes that are systemic and likely permanent, and the chemical industry’s expansion of its IT capabilities focuses extensively on security and managing risk. IT plays a significant role in serving and monitoring the triple bottom line business model that Dow uses and likely will be instrumental in influencing other chemical industry organizations to adopt as well. The paper also discusses the growing importance of IT in managing organizations’ supply chains and monitoring their environmental effects. Bibliography lists 12 sources.
Filename: KSitChemInd.rtf

Information Technology in Contemporary Business
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This 10 page paper looks at the use of both the Internet and the Intranet in modern commerce. The way in which technology can be used as a tool by businesses is discussed and the case study of Shell Oil is used to demonstrate the productive use of improved communications. The bibliography cites 8 sources.
Filename: TEinftek.wps

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