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Papers On Management And Business
Page 275 of 388

Retail Stores That Succeed And Those That Don't
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This 5 page paper discusses the factors associated with the success or failure of certain stores. Nordstrom is used as the success story and Woolworth is used as the failure story. Other stores mentioned include, JC Penney, K-Mart, Wal-Mart, Target, Sears, and Kresge. Bibliography lists 6 sources.
Filename: PGwlwrt.rtf

Return on Quality
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This 4 page paper looks at the way investment in quality can have the potential for a positive return on investment. A range of investment types are discussed including investment in the quality of customer relationship management to improve customer loyalty, investment in training staff, investment in systems and investment in equipment. The paper also considers the consequences of failing to invest. The bibliography cites 6 sources.
Filename: TEqualreturn.rtf

Review of “An Alternative Approach: The Unfolding Model of Voluntary Employee Turnover”
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A 3 page paper analyzing the means by which employees reach decisions to leave their employers voluntarily. Lee and Mitchell (1994) appear to have provided a means by which to categorize employee departures. This should result in the development of information that organizations can use to minimize the effects of voluntary employee turnover. Bibliography lists 1 source.
Filename: KSmgmtArtRevEmpT.rtf

Review of “Employee Turnover and Post-Decision Accommodation Process”
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A 3 page review of a 1981 article addressing the issue of employee turnover. Rather than inform any specific aspect of employee turnover in the time current to publication, Steers and Mowday (1981) conduct their exercise as a prelude to several suggestions for future research. Most of these suggestions relate to points raised throughout their article, specifically dissonance and attribution theories, and characteristics of the individual. Bibliography lists 1 source.
Filename: KShrArtRevTurn.rtf

Review of “Engineering and Entrepreneurship”
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A 5 page paper discussing an engineer-turned-entrepreneur’s assessment of his current role in his company. He says he is “acting” CEO as the company continues the search for a “real” one. There is a stereotypic view of engineers as qualifying for “absent-minded professor” roles, and in many cases that stereotype is well deserved. Of course there are more rounded engineers, but a company founded by an engineer to promote some product or process likely has been founded by an individual more interested in the “hands on” work of the company rather than in its management. This engineer demonstrates a high level of honesty in self-assessment in choosing to remain in the more creative role rather than poorly function in a more administrative one. Bibliography lists 2 sources.
Filename: KSengWebRev.rtf

Review of “Retiree Health Insurance: Recent Trends and Tomorrow's Prospects”
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A 7 page paper critiquing the report of a study conducted to determine the degree to which current retirees have access to employer-paid healthcare benefits. One of the most persistent and troublesome issue facing policymakers and legislators today is that of managing Medicare and ensuring that the nation’s elderly population has sufficient access to healthcare. The Centers for Medicare/Medicaid Services (CMS) has made changes in facility reimbursement procedures intended to make Medicare function more efficient, but of course the realized effect has been to further complicate the entire process without providing any real benefit to those needing healthcare services. The paper finds the study to be well-designed and well-executed, and makes recommendations for future research. Bibliography lists 4 sources.
Filename: KSfinHlthCareRev.rtf

Review of "Making Horses Drink: How to Lead and Succeed in Business"
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A 3 page book review. Author Alex Hiam refers in the title of his book Making Horses Drink: How to Lead and Succeed in Business to the old adage, "You can lead a horse to water, but you can't make him drink." The author maintains that astute managers not only can "make horses drink" – it's their job - but must do so if their companies are to be successful over time. In the end, "making horses drink" is a function of being honest with employees; communicating with them fully and frequently; and treating them as valuable assets rather than necessary evils. The author and the paper uses Southwest Airlines as a primary example. Bibliography lists 8 sources.
Filename: KSmgStratHorses.rtf

Review of "Making Horses Drink: How to Lead and Succeed in Business"
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A 3 page book report listing all of the chapters of the book. Author Alex Hiam refers in the title of his book Making Horses Drink: How to Lead and Succeed in Business to the old adage, "You can lead a horse to water, but you can't make him drink." The author maintains that astute managers not only can "make horses drink" – it's their job - but must do so if their companies are to be successful over time. In the end, "making horses drink" is a function of being honest with employees; communicating with them fully and frequently; and treating them as valuable assets rather than necessary evils. Bibliography lists 8 sources.
Filename: KSmgStratHorses2.rtf

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