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Papers On Management And Business
Page 281 of 388

Rosenbluth: Quality Management in Services International
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A 5 page paper discussing Ivey Case 9A95D020. Rosenbluth Travel was a leading company in its industry in 1992. It had been focused on quality for some time, but had reached a point at which it did not know how best to proceed. The paper identifies several alternatives and concludes that the company should ask its customers and “front line” workers for their input. Management should become involved only after receiving input from these two critical sources, to ensure that management gives its support to activities and efforts that will increase Rosenbluth’s value in the perspective of both customers and current employees. Otherwise, it risks placing great effort in achieving ends totally irrelevant to its customers. Bibliography lists 3 sources.
Filename: KSmgmtRosenb.rtf

Rover/Honda Alliance
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A 3 page SWOT analysis of the Rover/Honda alliance. Bibliography lists 1 source.
Filename: PGrovhn.rtf

Royal Philips Electronics NV; A Case Study
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This 14 page paper answers questions on a case study supplied by the student. The case is the electrical compnay Philips which has faced many problems over the last decade. The paper includes a Porters Five Forces analysis and considering of how the compnay could improve its’ position by looking at the value chain.
Filename: TEphilips.rtf

Russian Business
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This 5 page paper explores the issues of diversity, resources and ethics within the Russian business community. Bibliography lists 7 sources.
Filename: KTrusbus.wps

RYANAIR AND CHANGE MANAGEMENT
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This 15-page paper focuses on the CEO of Ryanair (a fictitious corporation) and how this organziation can and should manage change implementation.
Filename: MTryanai.rtf

Ryanair's Industry Position
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A 4 page paper providing a SWOT analysis of Ryanair in early 2009, following its first financial losses since going public in 1997. Following CEO O'Leary's suggestion that the airline may charge for onboard toilet use, the paper recommends that the airline increase fares and drop all other nuisance charges, and monitor customer satisfaction levels in the future. Bibliography lists 4 sources.
Filename: KSairRyan.rtf

Ryanair’s Development and Success
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A 10 page paper discussing strategy at Ryanair, a young airline based in Ireland. It has been operating according to the no-frills business model inspired by Southwest Airlines, but has come to the point that it needs to make some decisions about its future. The purpose here is to analyze what has influenced Ryanair’s success in the past, and to determine a course that the airline should follow in the future. Bibliography lists 7 sources.
Filename: KSmgmtRyanair.rtf

Ryder Truck Leasing and Transport
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A 13 page paper discussing some of the tools that Ryder employs to retain its position as industry leader in leasing and transport. The paper uses the example of Nortel Networks and its decision to outsource all its transport function to Ryder more than a decade ago. Ryder uses all the technological advances available to it, including automation of drivers’ records and GPS locators for total accountability. The conventional wisdom of the dot-com age is that everything must be “new” to be successful, but nearly all of those products being sold are being moved by truck. Ryder leasing and transport is moving a significant portion of them under contract to producers. Bibliography lists 8 sources.
Filename: KSryder.rtf

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