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Papers On Management And Business
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TQM AND STATUS TODAY
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This 3-page paper examines the status of total quality management more than 50 years after Deming introduced the concept to the business community. Bibliography lists 1 source.
Filename: MTtqmstatu.rtf

TQM And Strategic Human Resource Management
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An 8 page paper. The writer has selected two articles that act as the basis for this essay about human resource management: one focuses on the theoretical foundations for strategic human resource management, the other focuses on the relationship between total quality management and human resource management. The essay provides a brief overview of what each article reports and supports the conclusions with other literature. The writer than discusses the value of each approach. Bibliography lists 6 sources.
Filename: PGshrmtq.rtf

TQM at Corning & Xerox
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A 10 page paper discussing Total Quality Management at Xerox and Corning. Though TQM is normally only mentioned in passing now if it indeed is mentioned at all, both Xerox and Corning have incorporated its practices and philosophies into their own corporate cultures to the point that it is not a separate entity that needs to be discussed. Instead, it is simply something that is. Because TQM is such an integral part of the full operation of each company, it has nearly taken a life of its own, with care of employees, care of customers, efficient production and quality workmanship being so intertwined that they cease to be separate entities. Bibliography lists 12 sources.
Filename: Cornxer.doc

TQM at Marriott
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This 6 page paper considers how the hotel chain Marriott operates in line with the concepts and ethos of Total Quality Management. The paper looks at the organisations of the company and the strategies used to create customers satisfaction. The bibliography cites 9 sources.
Filename: TEmartTQM.rtf

TQM in Manufacturing, Retail and Nonprofit Organizations
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A 4 page paper differences in assessing customer satisfaction in different sectors of operation. Total Quality Management (TQM) as a philosophy still is alive and well, although its components – such as continuous improvement and customer satisfaction – receive direct and intense attention. The purpose here is to assess components of customer satisfaction in manufacturing, retail and nonprofit settings, using Dell, Wal-Mart and the American Red Cross as example organizations. Bibliography lists 7 sources.
Filename: KStqm3sectors.rtf

TQM's Effect on Competitive Advantage
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A 5 page paper discussing how TQM increases the organization's competitiveness. Today's business climate is such that business is more competitive than at any other time in the past, and only those willing to increase efficiency while reducing costs will truly prosper over the long term. TQM provides a pathway to achieving that long view and ingrained competitiveness for which organizations strive. Bibliography lists 4 sources.
Filename: KStqmCom.wps

TQM; Case Study of a Hotel
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This 5 page paper is in two parts. The first considers how TQM (Total Quality Management) may be seen as applicable to a small hotel. The second part of the paper then indicates how TQM may be implemented in order to improve the standards of the hotel. The bibliography cites 6 sources.
Filename: TEtqmhot.wps

Tradelink Case Study
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This 10 page paper examines a case study of Tradelink and their attempts to provide electronic commerce services for small and medium sized enterprises (SME’s) in Hong Kong under a government franchise. The paper answers 6 questions; What are the deciding factors in SMEs’ adoption of electronic commerce, what other areas of electronic commerce services could the company offer, what importance is the infrastructure for electronic commerce in determining Hong Kong’s competitiveness, should the company take part in a collaboration and if so how this could be achieved, and what advantages may be realised as a result of having the government franchise. The bibliography cites 2 sources.
Filename: TEtradelink.rtf


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