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Papers On Miscellaneous Issues In Business
Page 61 of 288

Conflict At Work - Case Study
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A 4 page paper that describes a hypothetical conflict in the workplace and discusses the conflict management approaches each party used. Recommendations are given. Bibliography lists 4 sources.
Filename: PGcnfhy.RTF

Conflict Management at Enron
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A 5 page paper discussing Enron’s approach to conflict management during its collapse fiasco. Regardless of what is found later to be at the root of all the problems that the company faces now, even the most superficial glance at the company illustrates that it does not operate under effective principles of conflict management. At the very time that the company most needs to operate as a cohesive unit, individuals at all levels are pointing fingers in all sorts of directions. Bibliography lists 3 sources.
Filename: KSenronConfl.rtf

Conflict Resolution in Work Teams
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This 3 page paper discusses ways in which team members can resolve work conflicts. Bibliography lists 3 sources.
Filename: HVConWrk.rtf

Considerations for the American Firm Relocating to Ethiopia
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An 8 page outline of the situation which Americans might encounter in Ethiopia. The author of this paper contends that while their are economic incentives to be gained by the American firm and Ethiopians alike, firms must be prepared to prepare their American staff for the cultural differences which they are likely to encounter in their new place of residence. The measures which should be implemented primarily revolve around educating employees in the history, culture, and religions which characterize the country to which they are moving. Even more importantly, however, a firm should instill in its employees the need to respect the new country and the lifeways and cultures which it houses. Bibliography lists 5 sources.
Filename: PPbusShk.rtf

Considerations When Carrying Out Market Research
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This 9 page paper answers questions for a case supplied by the student. A firm wants to undertaken research to assess customer satisfaction levels. The first part of the paper suggests a potential hypothesis, discusses the value f using a statistical computer program, such as SPSS, for analysis and presents a potential questionnaire that could be used. The second part of the paper looks at what type of sampling might be appropriate and the last part defines specific terms used in statistical analysis. The bibliography cites 5 sources.
Filename: TEremaztec.rtf

Considering a Call Center at L.L. Bean
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An 11 page paper discussing the advantages to information management of the computer-telephone integrated call center, including the implications brought by Internet protocol (IP) telephony. The customer-focused, automated call center provides a broad solution to many business dilemmas. It provides enhanced customer service that is automated and managed yet appears highly personal to the customer, and it can increase the company's competitive advantage with its customers. Information is tailored to the needs of the business, summarized for analysis and centralized for access. Per-seat call center costs have decreased so that its advantages are available to many more companies now than in the past. With L.L. Bean's commitment to superlative customer service and treating "customers like human beings," the call center provides solution for many of the issues facing L.L. Bean in the current climate of intense retail competition and the need for current and reliable information management. Bibliography lists 14 sources.
Filename: KSLLBean.doc

Consolidated Omnibus Budget Reconciliation Act (COBRA)
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A 12 page paper. The Consolidated Omnibus Budget Resolution Act (COBRA) was passed by Congress in 1985. The continuation of health provisions for certain individuals are contained in Title X of COBRA, which was signed into law as Public Law 99-272 on April 7, 1986. It was the first time the federal government had become involved with private sector health benefits. This paper reports the events that qualify workers to continue group health plans and for the duration of the continued coverage. The writer also discusses financial and political aspects of the law. Bibliography lists 10 sources.
Filename: PGcobra.wps

Construction Law and Individual States
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This 10 page report discusses the bidding process and how it relates to state governments’ building and construction processes. Comparisons are made between the states of Washington and Oregon -- states with a common border and similar climates, although the population of Washington is significantly larger than that of Oregon. As a point for a third comparison, the report also considers the state of Virginia -- a different coast, a much larger population, and a much smaller geographic region. Bibliography lists 6 sources.
Filename: BWconlaw.rtf

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