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Papers On Computers & The Internet
Page 195 of 273

Security, Control and Business Information Systems
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10 pages in length. This is an excellent overview of electronic commerce, and addresses the Singapore Electronic Commerce Hotbed Program. Looks at e-commerce and how it affects businesses as well as consumers. Bibliography lists 11 sources.
Filename: JGAecomm.wps

SELECTING A DATABASE SYSTEM
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This 3-page paper focuses on what it takes to select a specific database system, and presents a hypothetical situation in which a system needs to be selected. Bibliography lists 3 sources.
Filename: MTservsele.rtf

Self Service Kiosks for Hotel Check-in and Check-out
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A 5 page paper discussing the development and use of kiosks for use in hotel lobbies that customers can use to check in, select their own rooms, pay for their rooms and print receipts for themselves. Already in use at several large chains, the kiosks can improve productivity and reduce costs, while increasing customer satisfaction by eliminating or reducing wait time to check in. Desk service still will be available for those who cannot or choose not to use the automated system. Bibliography lists 4 sources.
Filename: KShotelSelfServ.rtf

Selling Music Over the Internet
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A 12 page paper discussing the websites of Amazon.com, CDNow, TowerRecords and Black Star. Each of these companies has its own specific focus and its own specialty. Choosing to specialize in some aspect of its industry enables each to avoid competing solely on price, a condition that all businesses need to avoid if they are to maintain competitive advantage. Each of these companies appears to be operating from that perspective. Bibliography lists 7 sources.
Filename: KSonlMusSell.wps

Semantic Networks
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This 12 page paper presents a detailed explanation of semantic networks; history, examples and uses are also included. Semantic networks are "brain- like." They allow new knowledge to be deduced. Their operative vocabulary includes the phrase node which equals the idea or concept being examined, and link which will be indicating the relationship of the concepts to each other. Bibliography lists 8 sources.
Filename: BBsemnet.doc.

Semiconductors on the Rebound
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A 5 page paper discussing the next anticipated growth phase for chip makers. The semiconductor industry follows a firmly-established pattern of four-year cycles, and the Semiconductor Industry Association has predicted double-digit growth until the end of 2002, when the market will begin to slow for the next "obligatory downturn." Though the PC industry is shrinking, Internet growth and the advent of telecommunication advances are fueling semiconductor increases. Bibliography lists 10 sources.
Filename: KSsemicon.wps

Service Issues in the PC Industry: Dell and Gateway Compared
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This 14 page paper examines the firms Dell and Gateway. Poor customers service has prompted both of these firms to stop outsourcing but has it helped? Customer service issues in the industry are explored. Bibliography lists 11 sources.
Filename: SA706DaG.rtf

Service-Level Agreements - Service-Level Management
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This 5 page paper discuses issues related to these two topics. The writer explains what an SLA is, its components, basic types of SLAs and the most common errors when developing the agreement. The writer also discuses Service-Level Management, the classifications and the important points about management. Bibliography lists 8 sources.
Filename: PGslasm.rtf

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