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Papers On Education
Page 425 of 459
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The State of Customer Service in the Modern Business Arena
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This 25 page paper provides an overview of the current literature in regards to the nature of customer service and the changes in customer service in recent years. This paper integrates a view of customer service in retail, call centers, and in e-commerce, and the reasons and causes of poor service. Further, this paper also considers why it is so important for business to turn this trend around and suggests some ways that employers can refocus on customer service, including a view of quality principles (TQM). Bibliography lists 20 sources.
Filename: MHCusSer.rtf
THE STATE OF EDUCATION IN ALABAMA, FLORIDA AND VIRGINIA
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This 5 page paper details three of the major concerns to these states today: overcrowding, test reforms and school safety. Bibliography lists 5 sources.
Filename: Mbedrefs.rtf
The State of Education on Long Island
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This 5 page paper provides an overview of Long Island's educational system and makes suggestions for improvement. A primary concern is uneven distribution of resources throughout the island. Proposals for the future are made. Bibliography lists 3 sources.
Filename: SA043Edu.wps
THE STATE OF EDUCATIONAL INEQUALITY IN NEW ZEALAND
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This 5 page paper analyzes the shortcomings of the educational reform in New Zealand called: Tomorrow's Schools. Using the text by Lauder and Hughes: Trading in Futures: Why markets in education don't work, this paper shows how gross inequalities have occured using the various educational policies over the last ten years. Bibliography lists 3 sources.
Filename: MBedfut.rtf
The State of School Violence
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This 19 page paper examines school violence in the twenty-first century. A focus is on Columbine that is used as a springboard for discussion. What schools have done since the horrific event are outlined. Attention is paid to preventative strategies. Bibliography lists 9 sources.
Filename: SA447Vi.rtf
The Student Centered Curriculum Versus the Subject Centered Curriculum:
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This 5 page paper examines the benefits and drawbacks of each of these types of curriculum. Furthermore, they are placed within the context of an increasingly diverse student population. Bibliography lists 3 sources.
Filename: GSedustu.rtf
The Success in the Use of Grade Retention; A Review of the Evidence
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This 5 page paper is a review of two articles which evaluate the use and role of repeating a year in grade school. The first article is based on a wide variety of secondary information collected over a wide time frame, which indicates it is not beneficial to students. The second article is a single case study when repetition was at the request of the child, and although limited due to its' singular nature it does show us that retention may be beneficial in the right circumstances. The bibliography cites 2 sources.
Filename: TEgrader.wps
The Superintendency & Related Hiring Practices
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A 22 page thesis that demonstrates the importance of hiring practices in the development of school districts through the superintendency. This thesis is supported by a survey that demonstrates the correlation between increased requirements for superintendent candidates and greater overall efficacy. Bibliography with 13 sources.
Filename: Superin.wps
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